Privacy Policy

1. Information We Collect

At Mira Cake Dubai, we collect information you provide directly to us when you:

• Place an order for custom cakes
• Request a quote through our website
• Contact us via WhatsApp, email, or phone
• Subscribe to our newsletter
• Participate in surveys or promotions

2. Types of Information

The personal information we may collect includes:

• Contact Information: Name, email address, phone number, delivery address
• Order Details: Cake preferences, event dates, special requirements
• Payment Information: Processed securely through our payment partners
• Communication Records: Messages and correspondence with our team

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your cake orders
• Communicate with you about your orders and inquiries
• Send order confirmations and delivery updates
• Improve our products and services
• Send promotional offers (with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With delivery partners to fulfill your orders
• With payment processors for secure transactions
• When required by law or legal process
• To protect our rights and safety

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for all data transmission
• Secure storage of personal information
• Limited access to personal data on a need-to-know basis
• Regular security assessments

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent at any time

7. Cookies

Our website uses cookies to enhance your browsing experience. These include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your language and region preferences

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.